General Manager

It's Your Business! Our General Managers are ultimately responsible for the overall success and profitability of the restaurant. A Cactus General Manager:

• Develops staff, sets performance targets and provides regular feedback
• Uses effective hiring methods, promotes continuous hiring and recognizes high potential talent
• Produces quality candidates for future leadership positions to support our future growth plans
• Manages all front-of-house related costs
• Strives to increase sales by using knowledge of the restaurant's unique market advantage and resolves the potential pitfalls
• Works with the Chef to oversee kitchen operations
• Prepares weekly floor schedules to meet projected sales and wage costs
• Upholds stringent environmental standards - regularly monitoring and evaluating the decor, lighting and music of the restaurant to maintain the unique experience for the guest
• Develops and participates in marketing initiatives and optimizes local public relations opportunities to create a loyal customer base

Attributes

• Leads by example
• Is a self-starter; can see the big picture
• Handles pressure well in a fast-paced atmosphere
• Is well organized with excellent multi-tasking skills
• Has effective communication skills, both written and oral
• Demonstrates a professional, financially astute business approach
• Is committed to the professional development of all staff
• Fosters team spirit and promotes a fun and positive working environment
• Ensures superior levels of customer service and is committed to ensuring that Every Customer Leaves Happy™
• Has a minimum of two years' experience managing restaurant operations in a high volume environment