Richmond Centre

How do I modify my reservation? (ie. number of people, date, time)

Please modify your reservation through the link on our reservation page or your confirmation email. When modifying a reservation, if your desired party size, date or time are not available, the restaurant is likely fully booked.

How do I change the Cactus location of my reservation?

Please cancel your reservation and rebook at your desired location. To cancel your reservation, use the link on our reservation page or in your confirmation email.

Where can I cancel my existing reservation?

Please cancel your reservation through the link on our reservation page or in your confirmation email.

I did not receive my confirmation email, what do I do?

We recommend first checking your email’s junk folder. If you are still unable to find your confirmation, email guestexperience@cactusclubcafe.com. Please include the location and date/time of your reservation in the email.

How do I add a specific request for my reservation? (ie. celebrating an occasion, bringing your own dessert or requesting a booth)

When you arrive at the restaurant, please put the request in with the front desk, and we will do our best to accommodate. Guests are welcome to bring a cake for their visit. To meet current health protocols, we kindly ask that the cake remains on the table throughout your visit. Our team will happily supply utensils and plates for serving!

Is there a 2 hour dining time limit?

Yes, all reservations are subject to a 2 hour maximum once seated.