Frequently Asked Questions
Give & Get Holiday Gift Cards
Purchase $200 in Plastic or E-gift cards and receive a $20 bonus promotional card!
Terms and Conditions
Offer available on Plastic and E-gift card purchases between $200 and $499 from November 1, 2016 until midnight PST January 2, 2017.
Promotional bonus cards are valid from January 1, 2017 until April 30, 2017.
Promotional bonus cards are issued in $20 denominations.
No cash value. No refunds or exchanges. Offer not valid on corporate gift card orders.
will I receive a discount if I purchase corporate gift cards?
Yes! All Corporate gift card orders ($500+) are eligible to receive 10-18% back in bonus gift cards. The bonus will be applied automatically at the time of purchase and will be included in your order.
For further information on bulk discounts, please see tiers below:
$500-$4,999 = 10% bonus
$5,000-$9,999 = 15% bonus
$10,000+ = 18% bonus
When should I place my holiday gift card order, so it arrives before December 25, 2016?
To ensure you receive your holiday order on-time, please review our deadlines below:
Within British Columbia
Regular Mail ($2 shipping option): Order by Dec 13
Couriered Mail ($10/$18 shipping option): Order by Dec 21
Regular Mail ($2 shipping option): Order by Dec 12
Couriered Mail ($10/$18 shipping option): Order by Dec 20
Regular Mail ($2 shipping option): Order by Dec 9
Couriered Mail ($10/$18 shipping option)Order by: Dec 12
Please note, suggested mailing dates are subject to change without notice and we cannot guarantee Regular Mail orders will arrive before December 25, 2016. Custom gift card orders placed the week of December 19th are not guaranteed to arrive before December 25th.
where can i buy a cactus club cafe gift card?
Plastic gift cards are available for purchase at every Cactus Club Cafe location.
Additional retail outlets include: Safeway, Shell, Petro Canada, Macs, Save on Foods, Esso, IGA, Superstore, Thrifty Foods and Staples.
what amount can i load my gift card for?
Cactus Club Cafe gift cards can be loaded at any denomination from $10 to $500 (each).
do cactus club cafe gift cards expire?
Cactus Club Cafe gift cards never expire (*excludes promotional bonus cards)
where can i use my cactus club cafe gift card?
Cactus Club Cafe gift cards can be used at any Cactus Club Cafe location.
can i get a custom card designed?
Custom gift cards are available for Corporate orders of $1,000 or more. Once the minimum value of $1,000 is entered, the option to upload your image will appear. To upload an image for your custom gift card, the image size must be between 100kb and 6mb and must be in jpg, png, or gif format. Clicking ‘next step’ confirms your approval of the uploaded image. Cactus Club Cafe does not provide any graphic design services or digital /physical proofs, and we will not alter any submitted artwork. Guests who select the custom card option must ensure they have permission to use the uploaded file. Cactus Club Cafe will not produce cards with unsuitable or inappropriate imagery.