We do our best to bring hot food to you quickly, but sometimes heat can escape along the journey. While you wait, fire up your oven and follow these reheating instructions to bring your dish to its full potential. Once ready, we suggest using your own plates and serving dishes to enhance your dining experience.

Can I order alcohol for pickup orders?

Yes, select beverages and cocktail kits are available for pickup at all locations. All alcohol orders must include food and ID verification will be required upon pickup. Your order may be cancelled if these conditions are not met. 

Can I use my gift card for a pickup order?

Yes, Cactus gift cards can be used towards your pickup order. Only gift cards that have a listed PIN on the back of the card are accepted at this time. Only one gift card can be redeemed per order. If you’re playing with multiple cards (ie. gift card and credit card) for your order, the full gift card amount will be redeemed at the time of purchase with the remaining value being charged to the credit card.

Can I use my $15 promo card for a pickup order?

Bonus promotional cards received for e-gift cards only can be used towards your pickup order. Bonus promotional cards from our holiday gift card sale are valid from January 2, 2021 until September 30, 2021.

Can I order pickup in advance?

Yes, you can place an order in advance for same day pickup only. Availability may vary by location.

What’s the best way to give feedback about my pickup order?

We’d love to hear from you – please share your feedback with us here.

Can I order alcohol for delivery?

Yes, select beverages and cocktail kits are available for delivery with DoorDash and Uber Eats (where available). All alcohol orders must include food and ID verification will be required upon delivery. Your order may be cancelled if these conditions are not met. 

Can I use my gift card for a delivery order?

At this time Cactus gift cards cannot be used towards delivery orders.

Why can’t I find you on my DoorDash/UberEats app?

Our delivery radius is set by our delivery partners, we apologize if they are unable to reach you. 

How do I report a problem with my delivery order?

DoorDash: in order to investigate an issue related to your delivery driver or their timing, please reach out via “Help” under “Orders” in the DoorDash app. For any food quality related issues and/or missing items, please call the restaurant and ask to speak to a Manager. 

UberEats: in order to investigate an issue related to your delivery driver or their timing, please reach out via “Help” under “Account” in the UberEats app. For any food quality related issues and/or missing items, please call the restaurant and ask to speak to a Manager.

Can I order delivery in advance?

No, scheduled orders are not available at this time. Ordering times are set to as soon as possible only.

Can I order a Healthcare Hero Combo for delivery? 

Health Care Hero combos are only available for pickup at all Cactus locations. You can order online or call the restaurant directly to place an order. 

What’s the best way to give feedback about my delivery order?

We’d love to hear from you – please share your feedback with us here.

See Nutritional Information

Cactus Restaurants are not gluten-free or vegan restaurants and can take no responsibility should cross-contact occur between foods. This menu is offered to assist you with your dietary needs and concerns, but you must be aware that cross-contact can occur and consider this information seriously.

The health and well-being of our employees and guests remain our highest priority. We are following government guidelines and taking additional measures to keep you safe. 

BC Health & Safety Measures

AB Health & Safety Measures

SK Health & Safety Measures

ON Health & Safety Measures